Effective Date: December 31, 2024

 

Introduction

 

At Prohato, we value your privacy and are committed to safeguarding the personal information you provide us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, www.prohato.com, or engage with us through other channels. By using our website or services, you agree to the practices described in this policy. Please read the following carefully.

 

1. Information We Collect

 

We may collect various types of information to enhance your user experience and provide our services effectively. The data we collect may include:

 

Personal Information: When you register on our website, place an order, or contact us, we may collect personal details such as your name, address, email address, phone number, and payment information.

Non-Personal Information: We collect data on how you interact with our website, including your IP address, browser type, device information, and pages viewed. This helps us understand your preferences and improve our site.

Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences, improve website functionality, and provide personalized content.

Third-Party Sources: We may receive information about you from third-party services, such as social media platforms, and third-party payment processors for transactions.

2. How We Use Your Information

 

We use the information we collect to provide a better experience for you. Specifically, we may use your data for the following purposes:

 

Order Fulfillment: To process your orders, communicate with you regarding your purchases, and deliver the products or services you’ve requested.

Customer Service: To respond to inquiries, provide support, and assist you with issues related to your account or purchases.

Marketing and Promotions: To send you promotional emails, offers, or newsletters that may be of interest to you (you can opt out at any time).

Website Improvement: To analyze user behavior on our website and improve our services, content, and design.

Legal Compliance: To comply with applicable laws, regulations, and legal obligations, such as fraud prevention.

3. Data Security

 

We employ strict security measures to ensure that your personal information is protected. We use industry-standard encryption technologies to secure transactions and protect against unauthorized access. However, while we take reasonable precautions, no data transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

 

4. Data Retention

 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting obligations. If you wish to delete your account or request that we no longer use your data, please contact us at info@prohato.com.

 

5. Your Rights

 

You have several rights concerning your personal data under applicable laws, including:

 

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectify: If your data is inaccurate or incomplete, you can request corrections.

Right to Erasure: You may request the deletion of your personal data under certain circumstances.

Right to Restrict Processing: You may request that we limit how we process your data.

Right to Object: You may object to certain types of data processing, including for direct marketing purposes.

To exercise any of these rights, please contact us at info@prohato.com.

 

6. Sharing Your Information

 

We may share your information with the following third parties for the purposes described above:

 

Service Providers: We use third-party services for payment processing, shipping, and website hosting. These providers may have access to your personal data to perform their services, but they are obligated not to use it for any other purpose.

Legal Authorities: If required by law or to protect our rights, we may disclose your information to law enforcement or government authorities.

Business Transfers: In the event of a merger, acquisition, or sale of Prohato, your information may be transferred as part of the transaction.

7. Third-Party Links

 

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites before sharing any personal information.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will indicate the revised date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

 

9. Contact Us

 

If you have any questions or concerns about our Privacy Policy, please contact us using the following information:

 

Email: info@prohato.com

Phone: (630) 285-0198

Mail: 320 N Cherry St Itasca, Illinois, 60143, USA